Regardless of the fact that the web hosting service provided by the different companies is almost identical, every provider has a personalized platform with its own tweaks and different ways to complete particular things. In this case, an information-rich knowledge base will be pretty helpful both for people with little or no previous experience and for technically savvy individuals who will at some point discover how certain procedures are executed, but will waste time in the meantime. The aim of such a knowledge base is to help make the hosting service fast and easy to use, sparing users plenty of time and energy. The end result is more satisfied customers, as they can quickly find the information they’re searching for, and much less work for the client support staff representatives, because typically most of the inquiries and problems that clients have got are already outlined in the knowledge base. On the condition that the articles are competently written and encompass more things, you’ll be able to get to know more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Shared Website Hosting
Our shared website hosting packages come with an extensive knowledge base where you can find info about all the problems that you could face and their solutions. You can get to know how to set up and manage an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are accurate, but you’re unable to send emails, for example. We’ve tried our best to be as comprehensive as possible and to cover all possible options in order to help you save time and to provide you with different solutions for each issue. The knowledge base contains educational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in every Control Panel section, whereas if you’d like to browse through the full article archive, you can go to the Help section.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting plans, will permit you to access the extensive online help documentation that we have compiled for you. The articles themselves include general information about our hosting services, instructive guides about the separate functions that you can make use of, along with troubleshooting instructions that can help you repair common problems that you might confront. The topics that we have included cover practically everything, from simple things such as how to host a brand-new domain name in your account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a specific Control Panel section will always be available on the right-hand side of the page that you’re on, whilst the whole article archive can be accessed through the all-encompassing Help section.