If your hosting service provider provides live chat support, you'll be able to speak with an agent live and find out useful information or get an issue resolved promptly. The advantage of using chat rather than calling to consult with a live person is that you need just a computer with access to the web, so you will not pay any charges in case you're in another state or country. In addition, it'll be simpler to copy and paste info like domain names, usernames or error messages i.e. details that are sometimes hard to share with the other side over the phone. The live chat is also a much faster approach to contact your web hosting provider's support crew as compared to using a ticketing system. What's more, in the event that some trouble requires a bit more time to be resolved, you are able to do something different while you wait for assistance on the live chat, which means that you will not lose time - something that's not possible when you're on the telephone.
Live Chat Support in Shared Website Hosting
As we believe that many issues are often resolved when you speak with a live person, we supply a live chat service for all of our prospective and active clients. The chat is available every day and our support representatives will assist you with a number of questions and issues. If you aren't our customer yet, you are able to learn more about our shared website hosting plans and the website hosting environment in general so that you can be certain that your websites will function efficiently on our servers. In case you already have an account and you've got some questions or you experience any troubles with some of our solutions, you can get in touch with us through the live chat and we will provide the necessary details or help you troubleshoot the problem. You'll need to open a trouble ticket for certain troubles that require more time or the expertise of a system administrator, still for a lot of standard issues you can get help right away.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we supply is accessible every single day, even on weekends and holidays. It's the perfect way to learn more about our Linux semi-dedicated hosting plans if you don't have an account yet or to have some problem resolved if you're a customer and our customer care representatives will assist you in real time no matter what time of the day you join our chat. In case you're hestitating which plan is better for your web sites, in case you need advice whether you need a particular upgrade and how to obtain it or in case you have problems setting up an email account on your PC, you will be able to contact us and we'll provide you with the required details quickly. Our live chat is accessible even after our telephone lines go off for the day, so if you have an account with us, you can be certain that you'll always benefit from timely assistance with any kind of question or problem that shows up.