A 99.9% Server Uptime
Our shared website hosting system is based on a steady, enterprise–level hardware architecture and a strongly tweaked variation of Linux. So, regardless of what your web site is, or how many web site visitors you have, or even if there is a denial–of–service assault, our machines will stay up and running and your sites will stay accessible online.
All our Linux shared website hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to supply an outstanding web hosting service, you can rarely count on the default network configuration in a datacenter. We have set up our very own custom internal network to ensure the very best connection speed with the rest of the world.
And thanks to this, irrespective of which datacenter facilities you select: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your hard–earned cash at risk, you can’t feel really safe. This is why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you don’t feel satisfied with our hosting service or in case you would like to get a bit more powerful hosting solution, such as a Linux VPS servers or even a dedicated servers – you will receive your money back in full, with no secret costs or return taxes.
24/7 Technical Support
We have meticulously handpicked each member of our 24x7 support team so that we can offer the best possible support that you can get. Each one of our customer service technicians has several years of experience working with web hosting accounts behind his back, hence they know what they are doing. What’s more, they’re available 24/7 – you can touch base with them at any time and they will reply back to you as fast as possible.
Their average ticket response time is less than 20 minutes, whereas with many other hosting firms you are forced to wait around for days. Besides, we offer you a 1–hour response time guarantee. Irrespective of what happens, your questions will be responded to within one hour.